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Massage Therapy by SJ is committed to providing an exceptional client experience

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​Your experience is of paramount importance at Massage Therapy by SJ and this is what you should expect from your service:

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Assessment - Completing an assessment to ensure you are safe to have a massage

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Communication- Listening to you and acknowledging your preferences and maintaining safe professional boundaries at all times

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Safety - Best practice in health and safety to ensure you receive a safe and competent massage

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Please note I operate a Zero-Tolerance Policy at Massage Therapy by SJ. Any inappropriate behaviour or language used are taken very seriously and will result in the swift termination of the massage therapy session.  

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You will not be provided with a refund and will not be permitted to book services with Massage Therapy by SJ.  

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I want you to benefit from Massage Therapy by SJ  and I'm very passionate about helping you improve your health and well-being.

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To find out more book a free consultation today!

Client Experience 

Client Responsibilities

Your health and well-being are important to me. The following below sets out what I need from you help you on your wellness journey. 

Relax and Rejuvenate

I want you help you relax, relieve stress, and rejuvenate your body and mind, with my massage services. I will promote a therapeutic relationship based on trust, transparency and share my professional expertise honestly and clearly to you. I want you to be open and honest about your goals and expectations. Your dignity, confidentiality will be maintained and respected at all times throughout the session and you can stop the massage at any time for any reason. 

Customised Treatments

At Massage Therapy by SJ, I believe that every client is unique and deserves a personalised massage experience. I will take the time to understand your specific needs and preferences and work within my scope and limitation of practice. Referral will be made to suitably qualified health professionals to continue to support your health needs should the treatments offered be contraindicated or to review what the most beneficial treatment or service would be helpful to you. 

Simple Payment

I want to make your massage therapy experience as convenient, stress free and accessible as possible. I accept online payments only, however if you would like to pay by an alternative method please contact me to see how I can help you.

Unwind and Recharge

At Massage Therapy by SJ, I understand the importance of taking care of yourself. Your aftercare is important and ensures that you can enjoy the benefits of your massage therapy session to promote your self-care, health and well-being journey.Details will be provided on how to keep in touch with me post massage, should you require any additional support.

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